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Network Virtualization 1.0

By: Becky Bracken

Don’t get it twisted. Network virtualization isn’t solely being driven by the dream of a reduction in capital expenditures (CAPEX). No doubt, jettisoning clunky, expensive hardware for cheap, fast software looks like enough of a reason to work toward a virtualized environment. But operators are looking well beyond the straight hardware swap-out, which, for the purposes of this conversation, we’ll call Virtualization 1.0. Communications service providers (CSPs) of the future will have their eyes trained on generating new revenue from services…

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Expanding Business Into Asia: Why It's Important, and How to Be Strategic

By: Tom Homer

Succeeding in Asia isn’t a given. Many US telecom giants have boldly stepped into the region, only to fail to gain the traction they were looking for. However, these failures haven’t dissuaded the competition, and as Asia’s various economies continue to grow, the region remains an important destination for American companies looking to go global. Meanwhile, as pipes get faster and smarter and the cloud plays an increasingly significant role in global data management, the way the telecommunications industry supports its partners in Asia continues to change…

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Trio of Trends for 2014

By: Monica Ricci

Change is a constant in the communications business, so it’s helpful to track the trends that are influencing the evolution of the industry. CSG International is privileged to support the operations and business strategies of more than 500 telecom service providers and carriers around the world, and although each client’s business and operating environments are unique, we’ve seen a few common themes emerge over time. Here we outline a trio of trends that are at the top of our clients’ minds as they head into 2014…

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The Big Data Movement

By: Jesse Cryderman

“We don’t need Big Data—we need femto insights from humongous data.” —Rod Randall, executive partner at Siris Capital Few trends were hotter in 2013 than Big Data, and for good reason: over the past two years no other industry has invested more in Big Data than telecommunications. In one day, a typical tier 1 communications service provider generates and sorts through billions of CDRs (call detail records), 40 terabytes of unstructured data from Twitter and Facebook and 60 terabytes of location-based data…

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Making OSS/BSS Quality the Hot New Trend

By: Nancee Ruzicka

At the end of each year the telecom industry likes to look back and review its accomplishments and look forward to the new and innovative solutions to come. At a more strategic level, we plan for the next phases of product development and go-to-market campaigns. But underneath it all, there are some fundamental principles that should be periodically evaluated, because in the rush to take the latest feature, function, device, or app to market, quality is often compromised…

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The Dawning of the Age of Collaboration Between Communication Service Providers and OTT Players

By: Gadi Ben-Gad

Consider this: The move of applications such as Facebook and Skype onto mobile devices has completely transformed how we communicate and manage our daily affairs. Millions of frequently used OTT applications and services are on a growing variety of connected devices. This widespread use of apps and services poses many challenges for both the CSPs and OTT providers.CSPs are increasingly faced with the problem of data service commoditization as more and more data is consumed. We are accustomed to being connected everywhere, many of us with unlimited “all you can eat” data plans…

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2013: Telecom & Politics Collide

By: Becky Bracken

Two thousand thirteen was arguably one of the most politically charged years in recent memory for the telecommunications industry. Accusations were hurled across oceans between the largest nations in the world, hearings were gaveled into order and the digital equivalent of news ink was spilled by the bathtubful detailing the ferocious intersection of telecom and government. And there doesn't seem to be any end sight. From net neutrality to government-sponsored spying, the politics of telecom go far beyond the basic lobbyist’s wine-and-dine act to influence policymaking…

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The Opportunities and Challenges Presented to Mobile Network Operators by Voice Over LTE (VoLTE)

By: Jagadeesh Dantuluri

Mobile network operators (MNOs) across the globe are planning more than 300 LTE network rollouts by the end of next year. As a direct consequence of these new LTE networks, which are capable of delivering mobile broadband and communication services at greater capacity, lower latency and the lowest cost per transported bit than current mobile networks, mobile data traffic is predicted to grow to 11.2 exabytes per month by 2017, a 13-fold increase from 2012. So how are MNOs planning to monetize this rapidly growing, superfast, global mobile broadband? One answer is voice over LTE, better known as VoLTE, a GSMA standard for delivering voice and messaging services for LTE networks by treating voice as data and using an IP multimedia subsystem standard…

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M2M: Value Beyond Connectivity

By: Becky Bracken

Connecting every person, place and thing to the internet is a heady concept on its face, but we’re already well on our way: Welcome to the Internet of Things (IoT). Houses can secure themselves and turn off the lights. Cars are becoming mobile internet devices that just happen to have four wheels. And the key for mobile network operators (MNOs) that want to cash in on the global hookup will be making a case for value beyond simple connectivity. Visiting Australia in October, General Electric vice chairman John Rice spoke to the Australian Broadcasting Corporation’s Inside Business about his company’s plans to embrace machine-to-machine communications, or what he terms the “industrial internet,” saying he expects M2M to manage assets, boost productivity and create jobs…

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Mergers and Aquisitions in Review

By: Jesse Cryderman

TelefĂłnica acquires E-PlusIf you can’t beat ’em, join ’em. European network operators are pursuing the same kind of M&A strategy as their US counterparts. Last July, TelefĂłnica Deutschland, operating as O2, moved to acquire KPN subsidiary E-Plus for $10.7 billion, which, with combined revenues of 8.6 billion euros, would result in a new leader in the German mobile market. The deal still has to clear regulatory hurdles, but the global trend toward consolidation is undeniable…

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COMET News: December 2013

By: Jesse Cryderman

CSPs respond to Typhoon Haiyan The biggest news story of the past month came not from a factory, boardroom or government, but from Mother Nature. Early in November, Typhoon Haiyan hit Southeast Asia with extremely high winds—nearly 200 miles per hour—becoming the strongest storm ever recorded at landfall. Particularly hard hit was the Philippines, which experienced massive destruction and the worst storm-related death toll on record. The disaster left 11 million people without homes…

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Letter from the Editor

By: Tim Young

“It’s always about timing. If it’s too soon, no one understands. If it’s too late, everyone’s forgotten.” —Anna Wintour, editor-in-chief of Vogue and fashion luminary If there’s one benefit to writing about fashion rather than technology (besides, that is, the glamorous parties, the beautiful people, the exotic locations, and generally being cooler in nearly every conceivable way), it’s that trends are easily identifiable and manifest themselves in a way that’s tangible and seemingly instantaneous…

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