FEBRUARY 2019

Issue Theme: PERVASIVE MOBILE NETWORKS

Pipeline's February 2019 issue will focus on the era of pervasive mobility, and will feature special coverage of Mobile World Congress. The mobile component has become integral to new service offerings, which has been complicated by emerging, overlapping, and conflicting network technologies; connected devices; and plateauing revenues. In this issue we'll be exploring use cases, deployment examples, and the very latest mobile technologies to help service providers and enterprise capitalize on this key industry technology.

Some potential article topics include:

• 5G becomes a reality
• The 5G business case
• Monetizing IoT
• Managing HetNets and the new wireless mesh
• Bridging the broadband divide with satellite
• Tapping the mobile ecosystem: revenue opportunities
• AI and machine learning for network optimization
• Chatbots vs. human experiences
• Connected fleet management: ships, planes, trains, trucks and automobiles
• Optimizing the mobile experience management
• Virtual reality and mobile gaming
• Optimizing mobile apps and content
• Empowering the MVNO
• The backhaul and the demand for fiber
• Increasing capacity with small cells, base stations, and mobile connectivity
• Empowering the edge with cloud computing
• Carrier WiFi Opportunities
• Managing increasingly complex connected devices
• Managing mobile QoS
• Monitoring mobile activities
• Securing wireless devices and services
• Managing the demand for data
• Mobile opportunities: rural and emerging markets
• Vendor Spotlight: highlighting a leading mobile solution provider (Sponsored)
• Thought Leaders: highlighting perspectives from industry thought leaders (Sponsored)
• Pitch a topic by clicking the button below

These topics are only the beginning. We want your perspective on the technology, trends, and solutions that are helping to manage the changing mobile landscape. Let us know what's hot now in mobile, and we'll consider your pitch for the February issue. Submit your pitch below for consideration!

MARCH 2019

Issue Theme: ENRICHING CUSTOMER EXPERIENCE

Pipeline's March 2019 issue will focus on optimizing the customer experience. We all know how critical customer satisfaction is. Customers are expensive to acquire and an unhappy customer can be a massive liability in an era where everyone potentially has access to the megaphone that is social media. In this issue of Pipeline, we'll discuss many angles of customer experience management, and explore how you can enhance every interaction you have with them, whether active or passive, and remove negative touch points from the customer experience.

Some potential article topics include:

• Innovating Customer Experience Management (CEM)
• Proactive care: avoiding customer impact
• Leveraging AI and chatbots
• Exceptional customer service examples
• Hiring good humans
• Beyond NPS: visualizing the customer experience
• Tech tools: empowering the customer service rep (CSR)
• What customer really, really want
• Capitalizing on the connected and mobile device opportunity
• Perfecting the retail experience
• Delivering on the data demand
• Making things right, when they go wrong
• Optimizing the omnichannel experience
• Enriching digital service offerings
• Personalizing the mobile experience
• Tactics for Maximizing ARPU
• SDN and NFC: putting devices to work
• Eliminating network issues
• Assuring Services
• Contending with IoT
• Enabling first-call resolution
• Vendor Spotlight: highlighting a customer experience management provider (Sponsored)
• Thought Leaders: highlighting perspectives from industry thought leaders (Sponsored)
• Pitch a topic by clicking the button below

These topics are only the beginning. We want your perspective on the technology, trends, and solutions that are shaping the new customer experience. Submit your pitch below for consideration!

APRIL 2019

Issue Theme: DIGITAL TRANSFORMATION

MAY 2019

Issue Theme: SUPPORT SYSTEMS

JUNE 2019

Issue Theme: INNOVATION

JULY 2019

Issue Theme: IOT AND DEVICE REVOLUTION

AUGUST 2019

Issue Theme: THE AGILE OPERATOR

SEPTEMBER 2019

Issue Theme: BIG DATA, AI AND ADVANCED ANALYTICS

OCTOBER 2019

Issue Theme: NETWORK EVOLUTION AND OPTIMIZATION

NOVEMBER 2019

Issue Theme: SECURITY AND ASSURANCE

DECEMBER 2019

Issue Theme: TOP TRENDS

JANUARY 2020

Issue Theme: NETWORK TRANSFORMATION