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Canadian Wireless Customers Highly Satisfied With Self-Service Problem-Solving
A new study by JD Power reveals that Canadian wireless customers use self-service online tools to resolve carrier problems for greater customer satisfaction

Birch Introduces SMB Cloud Phone Service
Birch Communications today announced a new cloud-based plug-and-play phone service designed specifically for small-to-medium-size businesses (SMBs) as well as consumers

AT&T To Deploy IoT Cyber Defense Shield
AT&T is partnering with 802 Secure to deploy a cloud-based solution for intrusion detection/deception vulnerability assessment and advanced IoT threats prevention

FCC Wants Disabled Individuals To Be Able To Use Same Mobile Devices As Everyone Else
The Federal Communications Commission today proposed that real-time texting using standard mobile devices should be available to persons with disabilities so they can take advantage of the same technologies and networks as everyone else

Broadband Service Now Available At Sea
Cobham Wireless today announced the availability of high-quality LTE service on a moving ship using a distributed antenna system to extend coverage 50km out to sea without needing expensive satellite technology

Worldwide Smartphone Sales Flatten With Market Saturation, Slowing Chinese Demand
A new IDC study released today reveals that worldwide smartphone shipments have flattened due to developed market saturation declines in Apple and Samsung sales as well as a maturing and slowing Chinese market

Telia Carrier Adds Second Optical Network to West Coast
Telia Carrier and Infinera today announced the extension of Telia Carrier's North American optical network with a second low latency network to bring 100 gigabit per second (Gb/s) services into San Francisco Bay Area metro markets

US Tier 1 Mobile Backhaul Network Getting Upgraded to 10G Ethernet
Telco Systems today announced it will be upgrading the mobile backhaul network of a major US Tier 1 wholesale Ethernet carrier to 10GE to meet the nationwide demand for more capacity associated with the increased popularity of 4G/LTE

LPWA Will Account For Over Half of IoT Growth, Says New Report
A new Pyramid Research report released today predicts Low Powered Wide Area (LPWA) connections will fuel rapid Internet of Things (IoT) growth over next four years especially in North America and Europe

Commercial, Industrial Wearable Devices To Increase From 2.3 Million Shipped in 2015 to Over 66 Million by 2021
Market intelligence consultant Tractica has released a new report that indicates the commercial and industrial wearable device market will grow substantially over the next five years to a total of 172 million by 2021

New Mobile Network Experience Index Report Ranks US Carriers Lowest Worldwide
Apteligent and STL Partners today announced the launch of their new quarterly mobile network experience index which measures error rate latency consistency download speed and average latency and ranked the four major US carriers in the bottom half for performance

New Triple Beam Antenna Technology Delivers Almost 3X Better Performance Than Regular Mobile Tower
VIVA Bahrain has announced it has successfully implemented the first commercial triple-beam antenna developed by Huawei that delivers almost three times conventional mobile tower performance and capacity to absorb traffic demand

Verizon Completes Largest Known Open Stack NFV Deployment
Verizon has announced it has worked with Big Switch Networks Dell and Red Hat to develop the OpenStack pod-based design that went from concept to deployment of more than 50 racks in five production data centers in less than nine months

AT&T Teams Up With Globecomm to Boost Global IoT Connectivity With Satellite Service
AT&T is launching new worldwide satellite connectivity services with Globecomm to help companies coping with limited cellular service coverage areas connect and track devices and equipment

New Automated Carrier Platform Enables Carriers to Buy, Sell, And Trade VoIP Termination Services, Routes
BridgeVoice today announced it will be launching a new automated carrier platform that will enable wholesale VoIP service providers and carriers to buy sell and trade numerous high-end wholesale VoIP termination services and routes across a global network of operators through a secure easy-to-use online portal

Consumer Enthusiasm Growing For Smart Home Technology
A new report from August Home and Xfinity Home predicts the smart home market will double over the next year to include 30 million homes with smart products such as connected cameras video doorbells and lights

Research Says Telcos Talk A Good Game, But Still Deliver One-Size-Fits-All
New research reveals that telecom services providers talk about digital transformation and improved customer experience but lag behind in three key areas of customer expectations and their one-size-fits-all strategy is failing consumers

AT&T Providing Internet Hook-Ups And Gear Free To Qualifying Households
Launching its new Access program to help bridge the digital divide for low income households AT&T has announced it will waive Internet installation and equipment fees to qualifying households providing them with the fastest available of three speeds

US-Canadian Data Connectivity Continues To Expand
Zayo Group Holdings today announced it is providing dark fiber and 100G wavelength connectivity between an unnamed global cloud provider's Canadian data centers and major US network hubs leveraging Zayo's recent acquisition of Allstream's Canadian fiber assets

San Diego International To Have World's First Intelligent Airport Platform
San Diego International Airport is teaming up with Total Communicator Solutions and Samsung to develop a contextually intelligent airport platform that will use Samsung smart phones and watches to power both employee efficiency and the traveler experience

GE, Oracle Plan World Domination of Industrial Asset Connectivity
GE and Oracle today announced a strategic partnership to develop a global IoT platform-as-a-service (PaaS) enabling companies to connect every industrial asset as part of a comprehensive digital industrial ecosystem

2G, 3G, 4G Wireless Infrastructure Revenues To Remain Flat in 2016, Report Says
A new wireless network infrastructure report released today predicts revenues will remain flat this year due largely to declining macrocell RAN and mobile core investments and will decline slightly over the next four years

Sprint, T-Mobile, Verizon Users Prefer Apple, AT&T Subscribers Like Samsung
In addition to mobile carrier subscriber brand preferences a new JD Power study reveals that mobile user satisfaction goes up with the availability of wireless charging and fingerprint scanning

New LTE Routing Platform Easily Connects Enterprises To Fastest Carrier Networks
4G LTE enterprise network solutions provider Cradlepoint today announced a suite of LTE Advanced (LTE-A) routing platforms it claims will provide enterprises with faster better more flexible last-mile access to carrier networks

Lumos Networks Launches First Gigabit Service in Virginia RLEC Market
Lumos Networks today announced it has launched the first one gigabit broadband service in Virginia's rural local exchange carrier marketplace with up to one gigabit internet speeds for residential and commercial customers

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