Conterra Networks Selects Mapcom Systems' M4 Solutions for Visual Operations Support System (OSS)
Mapcom Systems, a global leader in visual OSS and BSS software
solutions for telecommunications service providers, announced that
Conterra Networks has begun the implementation of Mapcom’s M4 Solutions
Suite to accelerate the service fulfillment process and manage the
planning, buildout and maintenance of their broadband network. The M4
Solutions Suite enables fiber-optic service providers, like Conterra, to
drive operational efficiency and enhance customer satisfaction while
easily identifying increased revenue opportunities using geographic data
visualization. With a geographically correct network OSS, Conterra will
be more responsive to profitable opportunities and market conditions,
while effortlessly fulfilling automated, companywide reporting
requirements.
Conterra is a
fast-growing company that provides service in almost half the United
States. Their business advantage is in building and managing fiber-rich
networks that are not limited by oversubscribed legacy technology
platforms. Instead, Conterra offers flexible architectural designs and
virtually unlimited bandwidth capacity. By utilizing Mapcom Systems’
award-winning M4 software, Conterra will have visibility to its entire
network and additional relevant data from third-party vendors in one
system, thus enhancing business intelligence and cross-departmental
collaboration. Utilizing Mapcom Systems’ Data Integration Engine, data
will seamlessly be integrated from other systems of record into M4 to
allow centralized operations management and allocation of resources to
efficiently handle dynamic business challenges, such as locate requests
across multiple states and more.
“At a prior
company, the most responsive customer-focused partner with whom we
worked was Mapcom Systems,” said Craig Gunderson, president and COO of
Conterra. “As we were looking to scale our business, speed our ability
to respond to customer opportunities and reduce locate costs, we
immediately thought of Mapcom.”
“Conterra is
one of a new breed of 'on-demand' service providers whose business model
requires a robust, integrated operations platform through which their
employees and departments communicate effectively and efficiently,” said
Chuck Flournoy, president of Mapcom Systems. “We are delighted that
they have chosen Mapcom and our M4 Solutions Suite as that platform. The
entire Mapcom team is committed to ensuring that Conterra is able to
deliver the next generation of performance excellence.”
Source: Mapcom Systems and Conterra Networks media announcement
