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NTT and ServiceNow Enable Private 5G for Businesses

NTT partners with ServiceNow to enable businesses to take advantage of Private 5G

  • The combined capabilities of NTT and ServiceNow will create an AI-powered, end-to-end workflow management and service automation platform that will help customers realize the benefits associated with private 5G
  • Building on NTT's Private 5G (P5G) offering, ServiceNow's workflows will help organizations digitize the processes required to deploy and deploy private 5G networks
  • CIOs and Chief Digital Officers can solve business problems through the economic benefits associated with cloud, faster time to market and better service management

NTT Ltd., a leading global technology services provider, announced a partnership with ServiceNow to simplify 5G home deployments with an AI-enabled, end-to-end workflow automation platform and to accelerate. Enterprises will be able to leverage NTT and ServiceNow ® solutions to streamline the deployment and integration of private 5G networks.

Customers need to digitize new and existing business processes to bridge the gap between their workflows and the private 5G network to benefit from private 5G. Building on NTT's recently launched P5G platform and range of end-to-end services, NTT and ServiceNow are collaborating to simplify the digitization process. This enables customers to accelerate their time to market through the economic benefits and better service management associated with the cloud.

"The digitization of workflows is a prerequisite for any digital transformation process," said Shahid Ahmed, Group EVP of New Ventures and Innovation at NTT Ltd. "By combining the simplicity, control and security of NTT's P5G platform with the power of ServiceNow's industry-leading workflows, we can accelerate the time to value of private 5G networks for our customers and the industry at large."

“Through our AI-powered workflow orchestration capabilities, ServiceNow amplifies the control tower for digital transformation by bringing people, processes and systems together to deliver strong business outcomes,” said Lara Caimi, chief customer and partner officer at ServiceNow. “Together with NTT, ServiceNow will offer new use cases based on secure private 5G connectivity in a turnkey 'as-a-service' usage model. This will accelerate key business initiatives across multiple industries.”

Camille Mendler, Chief Analyst, Service Provider Enterprise at Omdia, commented, “NTT and ServiceNow are establishing a gold standard in 5G service delivery. For businesses to truly benefit, a private 5G network cannot operate as a system isolated from other digital workflows. With proven and trusted management tools, organizations can accelerate and de-risk their digital transformation while gaining deep insight into their business.”

"Our global customers are looking to the next level of customization, personalization and operational efficiencies to remain competitive in an increasingly fast-paced digital environment," said Eric Clark, Chief Digital and Strategy Officer at NTT DATA Services. "Building this workflow engine with the capabilities of ServiceNow and the end-to-end capabilities of the NTT family will accelerate the support and enablement of business processes critical to the deployment of private 5G networks."

Source: NTT media announcement

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