Pipeline Publishing, Volume 5, Issue 11
This Month's Issue:
Transformation
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Enabling Dynamic Enterprise Catalogs
to Improve Customer Experience

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With service velocity and operational efficiency paramount for CSP success, the central management of products is as important as ever. ConceptWave Order Care® offers a centralized dynamic catalog strategy linking both OSS and BSS that integrates to a customer-centric system to help operators come out ahead of the competition.

In this economy, investing in any capital expenditures can be difficult. However, in order to compete effectively, CSPs need to introduce next generation product offerings and capabilities and monetize these in a cost-effective manner. Being able to offer differentiated products and services that are accessible to your customers and enabling self-service to improve the customer experience is key to customer retention and profitability. Whether you’re considering revamping your infrastructure, service offering or strategy, ConceptWave can help with enabling to move through stages seamlessly.

Industry-leading CSPs leverage ConceptWave Order Care® to manage, launch, and offer new products and achieve shorter ROI delivery timeframes, with better time-to-market results for residential, wholesale and business services. To learn more about ConceptWave Order Care®, visit www.conceptwave.com.

 

 


 

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About ConceptWave
ConceptWave®, a leading provider of telecom product catalog and order automation solutions, improves operations and facilitates multi-service product offering delivery. By working with communications service providers (CSPs) to leverage existing OSS investments, ConceptWave Order Care® suite of order management solutions delivers business transformation to seamlessly integrate offers and order fulfillment.  For more information, visit www.conceptwave.com

ConceptWave® and ConceptWave Order Care® are registered trademarks of ConceptWave Software Inc.

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