ConceptWave is a leading independent provider of order and product lifecycle management solutions to communications service providers (CSPs) worldwide. ConceptWave Order Care®, is a highly flexible application that addresses product catalog management, order entry, order negotiations, order decomposition, and the orchestration of all tasks involved in fulfilling telecom orders.
ConceptWave Order Care® is designed specifically to accelerate CSP rollout with greater efficiency and reduced deployment times for increased ARPU and high quality KPIs. ConceptWave Order Care® supports end-to-end flow-through order capture, order management and product lifecycle management utilizing a modern SOA architecture and a meta-data application/development model that provides a highly scalable and flexible platform to support agile NGOSS environments.
Adapting B/OSS systems is usually characterized by complex and lengthy development, making it burdensome to rapidly modify product portfolios in order to meet quickly evolving environments. The impact on the business can be a longer than desired time-to-market, which affects customer satisfaction and increases churn.
With speed to market and operational efficiency paramount for CSP success, the central management of products is as important as ever. ConceptWave Order Care® is the only integrated product catalog and order management product solution available on the market, offering the service velocity today’s CSPs need to effectively compete.
With numerous installations in production today, ConceptWave is enabling CSPs to deliver and manage convergent, content-rich, offerings for voice and data services through its mobile, retail, wholesale and enterprise business solutions. Proven in the marketplace, ConceptWave® processes millions of complex service orders each month to meet the market demands and high performance requirements of global CSPs. ConceptWave Order Care is also sold through OEMs and global system integrator partners. ConceptWave is headquartered in Toronto and has offices throughout North America and Europe.
Learn more about how industry-leading CSPs leverage ConceptWave Order Care® to manage, launch and offer new products with each customer interaction. www.conceptwave.com
ConceptWave® and ConceptWave Order Care® are registered trademarks of ConceptWave Software Inc.