The Yellow Brick Road (cont'd)

The Pragmatic ROI approaches corporate decision making in manageable incremental chunks, involves all key decision makers at each stage and takes a balance approach to metrics, combining hard facts where available with intelligent supposition. Pragmatic ROI is in my experience, an effective tool for determining which projects are most important to success, and an even more effective tool in helping to achieve that success. It sure as anything beats sending two or three unfortunate folks into a room for several months with instructions to generate a cast-iron business case out of thin air. And it's got to be better than credulously buying the first thing an SI suggests.

Next month: Setting contract terms for your success.

Barbara Lancaster
President, LTC International Inc.
LTC is focused on helping our clients in the communications industry grow efficiently and profitably. With dozens of years of first hand service provider experience, LTC's Business Operations Architects are uniquely qualified to contribute to your success

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