Pipeline Publishing, Volume 5, Issue 9
This Month's Issue:
The Changing Landscape
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February


3
The Year to Come
   By Tim Young


As you read this article, we are officially one month deep into 2009. If the Space Age film industry was at all prophetic, we'd all be living in underwater colonies or on the moon, eating our meals in pill form. No dice on those promises, but we have made some pretty substantial advances in communications. With that in mind, here are some trends to watch out for as we head even deeper into a future that's a far cry from Star Trek, but, thankfully, still quite a few steps away from Planet of the Apes.

» read complete article


4
OSS NewsWatch
   By Alana Grelyak


Welcome to February! As you probably well know, the world economy is still headed in a southward direction, a fact that is emphasized by some of the news contained within this article. However, don’t despair, because there are some uplifting pieces of information! Tribold has some good news to share about funding, and Telcordia celebrated a birthday in January. As always, we try to find the pieces of news that we think you want to read. So, as February progresses (in a hopefully warmer fashion than January in North America), keep in mind ...

» read complete article


5
IT, Billing, and Black Magic
   By Ed Finegold


IT stinks and we need to do it better. After 12 years following IT markets, and the OSS/BSS sector in particular, this is the one observation that has remained clear. Software development and deployment are inexact sciences. IT projects are too risky. There are too many ghosts in the machine. Compared with hardware, IT is inelegant, inflexible, and unreliable. For all of the new technologies that have promised simplification and risk reduction, maturity just never arrives. IT seems forever stuck in its adolescence.

» read complete article


6
What is 4G?? - Mobile Broadband Convergence
   By Sean O'Reilly


Current networks are more than sufficient for any foreseeable voice traffic, but with the number of people who are dispensing with their home connections and going completely mobile, data access has now become the prime requirement. With the advent of more powerful phones, greater storage capacities, and higher speed mobile data, there is an expectation of being able to get the information you want, whenever you want, and wherever you are, without having to wait for your home or office network.

» read complete article


7
Building the Business Case for Transformation
   By Dana Porter and Guy Strauss


Nobody doubts that reducing total cost of ownership (TCO) is vital for service providers, especially in today’s economic slump, but increasing revenue and decreasing customer churn may well be better weapons in the fight for survival.

It might come as a surprise that by increasing sales performance, responding better to competition, and having more attractive offers (including larger discounts), service providers could ultimately profit more than they would by simply reducing TCO.

» read complete article


8
Open to Change
   By Chris Couch


It’s a Web 2.0 world, but too many telecommunications providers are stuck in the last millennium.

Today, as new interactive applications engage consumers and promise to deliver fresh revenue streams to carriers, there is a growing disconnect between the bright new service possibilities of the digital age and the unwieldy back-office systems of a bygone era.

Telecommunications carriers badly need new revenue sources to drive growth in an era...

» read complete article


9
Next Generation Management for Converged Services
   By Rick Schmaltz and Vadim Rosenberg


The introduction of hybrid cars pushed auto-mechanics not only to learn new skills, but also to use totally new tools for the complex electronics and software responsible for the control and distribution of power. Can a mechanic use only the traditional engine diagnostics tools to analyze loss of performance?

While we are not in the auto industry, I find this example very applicable to the transforming telecommunications industry and the new...


10
Letter from the Editor
   By Tim Young


2009 is upon us, and has been for a little while now.  In addition to a new year, I think it's tough to shake the notion that we're in a bit of a new era, in many ways.  The economy is doing whatever it's doing.  (Whatever it is, it's nothing good.)  The geopolitical landscape is shifting.  Here in the United States, we have a new President that is a bit of a departure from Presidents past, in many ways. 

The world, in short, is in a position of uncertainty.  Some good.  Some bad.  Some yet to be determined. 




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