Df2020
launches RegGold, powered by
Microsoft Azure Bot Service
Df2020 today announced the launch of RegGold. RegGold
is a Windows 10 Microsoft Azure bot development tool underpinned by a no-code
platform for deploying software agents via Azure Bot Service. The RegGold
solution enables conversational computing by using artificial intelligence (AI)
to generate dialog data in SQL Server for data analytics, such as Microsoft Power
BI visualizations.
The
new dialog-driven technology provides a platform for organizations across all
industries to develop and guide users through digitized decision-making processes
to achieve safe and auditable outcomes. RegGold offers an opportunity for
organizations to create a golden source for regulation. For some, it also
provides the potential to design, grow, and scale new managed services for
regulation.
Citizen
developers, such as consultants and analysts, can use symbolic language to
encode regulations, including orchestrating along with the scripted dialog
contextual data, images, and videos as required. A software agent is
automatically generated that enables access to digital touchpoints, such as webchat
and Microsoft Teams. Human interaction with the agents is recorded as a new
form of data for compliance and analytics. RegGold analyzes the dialog data for
efficiency and pathway patterns.
“We
live in an ever-changing and sophisticated world of rules and
regulations that continue to rely on document-based solutions,” said John
Rawlings, CEO of Df2020. “This analog approach to regulations means that people
must make, often at pace, extremely complex decisions based on limited
information. Yet in complex environments, it’s impossible for any one
person to know all of the contextual rules needed to make safe, reliable, and
compliant decisions. As we move regulation technology into the 21st century, Microsoft
Azure will power solutions that help empower our customers to drive better
business outcomes.”
Added
Freddie McMahon, Chief Thought Leader at Df2020: “This is a paradigm shift
capable of driving real regulatory dividends, empowering and accelerating the
growth the world will need as it recovers from the effects of COVID-19 and as the
UK moves into the imminent challenges of delivering Brexit during the Fourth Industrial
Age.”
“Companies
like Df2020 add value by integrating their solutions with Microsoft Azure,
including Azure Bot Service,” said Bharat Sandhu, Director, Product Marketing,
Azure AI, at Microsoft Corp. “In today’s environment of increasingly changing
rules and regulations, the RegGold solution addresses a variety of issues
related to the regulation industry and allows customers to take advantage of
the flexibility and enterprise-grade reliability that Azure provides."
Source: Df2020 media announcement