CYPRUS' CABLENET TAPS OPENVAULT FOR SUBSCRIBER INSIGHTS
SaaS Marketing Dashboard to Boost Alignment
Between Usage, Broadband Packages
Cyprus’ Cablenet Communication Systems PLC has expanded its use of SaaS
solutions from OpenVault and OpenVault Europe to increase customer satisfaction
through better alignment of usage and broadband packages.
Cablenet is using
OpenVault’s Marketing Dashboard solution to help it work with consumers to
identify broadband speeds that are most appropriate for individual subscribers’
consumption patterns.
The agreement is the
latest stage in a multiyear relationship between Cablenet and OpenVault, a
leading provider of industry analytics and technology solutions for broadband
operators, and its wholly owned subsidiary, OpenVault Europe. Cablenet
previously had deployed OpenVault’s Operations & Analytics, Policy and
CommsPlus solutions to provide more visibility into network usage, to enable
data-based network and traffic management, and to optimize communication with
subscribers.
“Our commitment to
provide all of our subscribers with download speeds starting from 100 Mbps or
more is ensuring that every customer has a powerful technology foundation,”
said Panayiotis Kouloumbrides, Chief Core Networks Officer for Cablenet.
“Expanding our agreement with OpenVault will help us work with customers who
have demonstrated greater needs so that they can customize their speeds to match
their individual usage.”
“Cablenet has led the
way in delivering faster services to its entire subscriber base,” said Mark
Trudeau, CEO of OpenVault and OpenVault Europe. “Our continued relationship
will help them accelerate growth of a digital Cyprus in which subscribers can
choose the technologies and solutions that will allow them to enjoy experiences
that meet their expectations.”
Source: OpenVault media announcement