VoIP Providers Now Able To Provide 911 Service In EuropeVoxbone is the First Provider to Extend Emergency Calling “As-a-Service” to 20 CountriesVoxbone extends the coverage of its as-a-service emergency calling service for enterprise VoIP providers to 20 countries throughout EuropeWhen an emergency situation strikes an organization, every employee needs to know they can immediately reach help. That is why across the United States and Europe, regulators are increasingly requiring cloud communications providers to offer customers access to 911 and 112 services. However, such services come with a high investment price tag and operational costs, especially when implemented internationally. For any business whose service relies on VoIP and cloud telephony, these requirements shouldn’t come as a surprise. But the reality is that many VoIP providers are still missing this critical feature. The mandates from the FCC and other regulatory bodies follow in the wake of some very serious circumstances in which customers couldn’t access 911. VoIP providers need to pay attention to these warnings in order to prevent history from repeating itself. Across Europe too, there has been lobbying to make all OTT providers offer emergency service access as standard. Implementing this on such a large scale still remains a challenge, with many speculating on the most efficient path to integration. With the goal to provide straight-forward emergency service access in as many countries as possible, Voxbone has extended the coverage of VoxOUT, its ‘as-a-service’ emergency calling solution. Voxbone first began offering VoxOUT in 2013, and the recent expansion has been in response to rising demand from customers including 8x8 and Level 3. By choosing VoxOUT, enterprise cloud communications providers can reach 911 or 112 through Voxbone’s network, eliminating the need to maintain a local PSTN line at every single customer site. The newly covered countries include Norway, Poland, the Czech Republic, and Croatia, officially making Voxbone the only emergency service provider on a pan-European scale. Voxbone offers customers maximum simplicity; one contract opens up the service in 20 countries in a “pay as you go” model, with a single online provisioning process. “Access to emergency calling should be high on the priority list for VoIP providers. Voxbone can enable customers to provide this functionality, in a simple way and with extensive coverage,” said Itay Rosenfeld, CEO of Voxbone. “Our focus is to help our customers comply with regulations by using a flexible payment model that meets critical requirements. No one should be in an emergency situation and not have the proper services in place.” Voxbone currently offers VoxOUT in 20 countries, and aims to increase that to 24 by the end of 2016. Source: Voxbone release | |
