Mobile Barcodes Open Doors: Perspectives from Ed Finegold Enabling Innovation with KPI-Based Service Management What's the Big Deal about UC? QoS? Show Me the Value! Can You Manage? Management World Orlando: Reflecting the Changing Communications Industry Gateway to Traffic Intelligence Management World Orlando: Insights and ExpectationsManagement World Orlando: Insights and Expectations OSS NewsWatch The Competitive Edge Revenue Generation with IP-based Services Letter from the Editor What's New in Performance Management?