Pipeline Publishing, Volume 4, Issue 12
This Month's Issue:
Consolidation is Key
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Project Management 2.0:
Collaborative Communications

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In the future, Web 3.0 technologies will mature enough to further enhance project management. Specifically even today, Semantic Agents can parse through the logs of communication, all the blogs and collaborative space documents to discover and flag “items of interest.” Data and Voice Analytic products can analyze the information and tease out problem areas and discover local factors which are contributing to success and efficiency – and may be reproducible across the organization and other projects.

Up to this point, everything we suggest uses currently available technology. For the future, development work is needed on:

  • Integration of CRM and BOSS systems into project-template enabled collaborative workspaces
  • Integration and aggregation of information via semantics and Knowledge Management
  • Automatic collection and analysis via near-real-time analytics.
  • The development of semantic agent and personal-facilitation agent technology.

But…

Project Management is the engagement of the governance of the company to meet strategic business goals. Without a good business strategy, you will be managing projects for the wrong goals. Without a sound Enterprise Architecture, projects will undoubtedly cost too much and deliver too little. The bottom-up and self-organizing facilities of PM 2.0 will provide some auto-discovery and utilization of “organically generated” business goals that match the culture of the company and the ethics of the team members. The lateral communication and evaluation facilities of PM 2.0 should help recover from, and heal, specific and limited instances of mismanagement. Together, these greatly improve the chance for successful project outcomes.

But the supply chain itself must be re-engineered:

  • You cannot accept terms and conditions for new contracts that stipulate you cannot tell anyone when something goes wrong. Amazing as it may seem, these are standard in the fine print of many contract templates.
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  • You must gain the support of your executives to find the vendor with the right combination of capability, price and reputation. When selected using other less objective criteria, you can expect bad things to happen to the schedule and the budget
  • Demand excellence and treat anyone who does not deliver it as a pirate.

As part of LTC International’s vision of TeleRenaissance™, we provide action lists for the lean, agile, and modern service provider. We suggest the following action list for realizing PM 2.0:

  1. Start with a fresh Strategic Vision.
  2. Pick the right partner via bidding with $ and reputation points.
  3. Create the right contract, one that specifies outcomes in measurable terms.
  4. Build a project plan based on goals and components, not sequence governance.
  5. Gather Informed, Collaborative Teams from the open pool.
  6. Support them with expert Business Analysts who can accurately translate the business strategy into requirements, processes and test cases.
  7. Link your organization in horizontally and vertically nested structures.
  8. Govern and organize projects via collaborative workspaces.
  9. Communicate inside and outside the group with new social network technologies.
  10. Evaluate the outcomes in objective terms, reporting on each deliverable, and feed this into reputation networks.
  11. Apply this across your supply chain and bind this into the whole Product Life Cycle for your products: developmental projects and operational processes.
  12. Watch as your Reputation scores zoom up to reflect your success.
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