Pipeline Publishing, Volume 2, Issue 10
This Month's Issue: 
METAMORPHOSIS 
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Knowledge is Power


Alon Aginsky is the President, CEO & Co-Founder of cVidya Networks, with over 11 years of management and marketing experience in the telecommunications, software development and network management industries.

Prior to cVidya, Mr. Aginsky served as Vice President of Business Development and Business Alliances at C. Mer Industries, where he was responsible for new ventures in Telco Customer Care and Billing and Network Management Solutions. Mr. Aginsky was Vice President of Sales and Marketing at Mer Telemanagement Solutions (NASDAQ: MTSL), where he was responsible for the company’s global marketing and sales efforts. In this capacity, Mr. Aginsky successfully led a public offering of MTS on the NASDAQ. Mr. Aginsky holds a BA in Business Administration from New York Technology University.  
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Mustapha Aissaoui is a Product Manager in the IP Division of Alcatel. He holds an Electrical Engineering Diploma from Polytechnic School of Algiers and a MASc in Electrical Engineering from the University of Ottawa. He is an active participant of the IETF PWE3 and L2 VPN working groups, the MPLS/FR Alliance (MFA), and the ATM Forum.

Mustapha is a co-author and major contributor of multiple papers, including: draft-ietf-pwe3-atm-encap (ATM PW), draft-ietf-pwe3-oam-msg-map (PW OAM) and draft-ietf-l2vpn-vpws-iw-oam (PW OAM interworking), draft-ietf-pwe3-dynamic-ms-pw-00.txt (dynamic PW switching).
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Pano Anthos is the President and CEO of Pantero. As a co-founder and former Executive Vice President of ClearCross (previously Syntra), Mr. Anthos conceptualized and sold one of the first commercially available applications architected as a Web service, which was piloted and implemented in production by Oracle, since 1999 .  He is a frequent conference speaker and regular contributor to industry publications. He holds a bachelor's degree from the University of Delaware and a master's degree from Columbia University.
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Daniela Bendor, Head of Marketing & Business Development, North America - Ms. Bendor brings more than 10 years of international experience in business development, marketing & sales, corporate finance and strategic & financial planning with technology companies. Ms. Bendor has extensive experience in establishing joint ventures, strategic alliances and licensing agreements in the USA, Europe, and Japan. Previously she served in managerial positions at Becton Dickinson, served as VP Marketing & Operations at Tzunami Inc. and was Head of the Corporate Finance and Strategic Planning Department at Arthur Andersen. Daniela holds an M.B.A., with high distinction from the Hebrew University, Israel.  
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Dan Blacharski, Industry Journalist, has been a freelance writer and entrepreneur for over 12 years covering business, technology, and finance. He divides his time between Bangkok and South Bend, Indiana. He can be reached at dan@blacharski.net.  
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Adam Boone is the Vice President of strategic marketing at Syndesis.  Syndesis is a global provider of solutions for communications service delivery management and data integrity management, enabling service providers worldwide to profitably deliver Triple Play, IPTV, VoIP and other next-generation services.  More information is available at www.Syndesis.com.
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Paul Budde is the Managing Director of Paul Budde Communication (trading as BuddeComm), an independent global telecommunications research and consultancy company, which includes 45 national and international researchers in 15 countries.  Since 1978 he has been involved in writing strategic plans and market reports for many of the world's leading companies involved in the new media, and since arriving in Australia in 1983 Paul has provided management consultancy services in the Asia Pacific region.  The company operates from Bucketty, in the Lower Hunter Valley, Australia.
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Paul Capozzoli is currently a Product Manager within Agilent’s Assurance Solutions Division (ASD) and has more than 23 years of experience in data and telecommunications testing and network monitoring. Paul has responsibility for product planning and management of the next-generation monitoring and management solutions. His primary focus is the monitoring and management of IP telephony networks. Over the past 3 years Paul has been instrumental in defining Agilent’s next generation network monitoring solutions. These new systems provide service assurance performance and proactive troubleshooting within converged PSTN and VoIP networks. His previous experience includes sales and business development and product management for Agilent’s portable data communications test equipment. Paul has a Bachelor of Science degree from the University of Wisconsin.
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Brian Cappellani is Sigma Systems’ (www.sigma-systems) Chief Technology Officer.  Contact him at brian.cappellani@sigma-systems.com
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Peter Chahal
Peter Chahal is Director of Solution Marketing in the IP Division at Alcatel where he is responsible for Managed Communications Services targeting the service provider marketplace with a primary focus on next generation IP/MPLS carrier Ethernet and VPN solutions. Peter has more than 15 years of international experience in product marketing, product management, business development and technical sales in the area of carrier IP and Ethernet solutions and services.
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Stuart Cochran is the Vice President, Activation and Mediation, at Evolving Systems. Prior to Evolving Systems, he was the Director of Product Management, Development and Marketing for Tertio Telecoms, having held a number of technical, pre-sales and product management positions in the company since 1994. Stuart has an MSc degree in Computing and Computer Modelling of Optoelectronic Devices and Systems and a BSc (Honours) degree in Theoretical Physics.
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Michael Couture is the Vice President of Solutions Marketing for Amdocs. Mr. Couture leads a global team of telecom and financial services professionals focused on bringing comprehensive packaged solutions to market based on Amdocs’ products, services and deep business knowledge as well as those of Amdocs’ partners. Previously, Mr. Couture served as Vice President, Global Marketing Communications, Vice President, Product Marketing and Director of Product Marketing in the areas of Mobile, CRM and Prepaid. Mr. Couture was formerly with the Solect division of Amdocs where he held the positions of Product Manager, Billing and Rating and Product Manager, Emerging Markets. Mr. Couture holds a BA in Economics summa cum laude, as well as an MBA from McMaster University in Hamilton, Canada.
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Matthew DelPercio
, is an associate analyst at Yankee Group in their Small & Medium Business Strategies Decision Service. Matthew focuses on the buying preferences, requirements, channel support needs, and customer-centric strategies related to small and medium businesses. He has a particular focus on VoIP and IP telephony, from both a hosted and premises-based perspectives. Matt also brings experience with analyzing master data management issues as a part of a broader enterprise application focus. Before joining Yankee Group, he served as an analyst with UBS Financial Services, Inc. There he worked closely under a set of financial advisors conducing equity and fixed-income research as part of portfolio management strategies. He holds a B.S/B.A. degree from Boston University with a concentration in finance.  
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Sam Dunning is a freelance writer living in Chicago, IL.  He has written for numerous print and online publications, and has experience as an educator in technical fields.  When not writing about telecom and OSS, Sam enjoys dabbling in fiction and riding his bike along the lakeshore.
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Jerome Dubois is the Vice President of Communications, Media, and Energy for Yantra, a Sterling Commerce company. Mr. Dubois has ten years of software experience - leading over 25 implementations and sales wins in Telecommunications, Retail, and the Defense industries. He has an MBA from Northeastern University and a BSME from the University of New Hampshire.
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Suzanne Finch joined Rodopi Software as Director of Marketing Communications in April, 2004, and is responsible for the company's corporate communications, PR, branding strategy and marketing strategy. Finch brings 15 years of high-tech marketing experience to Rodopi, having previously worked in the network and wireless hardware industries. Finch earned a B.A. in journalism/advertising from Iowa State University.  
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Erica Fox - Yankee Group
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Steve Hilton: As director of the Small & Medium Business Strategies Decision Service, Steve Hilton manages consulting, research and programs to help vendors and service providers better serve SMBs and mid-market enterprises. Specifically, he helps clients make decisions regarding the use of technology or services, including applications, IT infrastructure and communications services, to improve time-to-market, cash flow, loyalty and to reduce churn. He provides support for the team and outreaches directly to press and media about topics related to technology and communications products relevant for SMBs and mid-market enterprises. As a speaker at various industry and client forums, Hilton maintains a brisk pace of market outreach activities with the popular, business and trade media.

Before joining Yankee Group, Hilton owned his own consultancy helping private equity funds complete due diligence and pick winning technology and telecommunications investments. Hilton has worked for Lucent Technology/Kenan Systems as a senior manager of market development for Lucent's billing and order management software products. He has also held finance roles with TDS and provided financing assistance for Aerial Communications/T-Mobile. With more than 12 years of experience, he has helped companies with market research, survey design, focus group design, competitive analysis, strategic planning, business development, public and private financing, financial modeling, and mergers and acquisitions analysis.

Hilton holds a B.A. degree in economics from the University of Chicago, and a master's of management degree in marketing from Northwestern University's Kellogg School of Management.
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Barbara Lancaster is founder and President of LTC International Inc., she brings in-depth experience of the telecommunications industry from a number of perspectives. Prior to founding LTC International, Barbara worked in telecommunications for more than twenty-five years, during which period she held a wide range of positions in telecommunications customer service and billing management. She is an acknowledged authority in this field, specializing in user requirements analysis, systems design, data analysis, sales prospecting and methods development. As a management consultant, she has worked with a wide range of clients in North America and overseas to create and implement customer care and billing solutions, organization strategies, and market position strategies. Barbara has a well-established reputation as an effective and powerful communicator, as a trainer, and as a professional speaker. Barbara is a regular presenter at industry conferences and seminars.  
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Grant F. Lenahan, Vice President, IMS Service Delivery Solutions, Telcordia, is responsible for defining product and market strategies. As part of these responsibilities, he leads the specification of Telcordia’s next-generation of OSS, service platforms and technologies that will enable wireless and cable operators to offer content-rich, IP based and converged networks. Mr. Lenahan’s experience includes 20 years with Telcordia Technologies, working in such diverse areas as Generic Requirements, transmission engineering, video services design, economic analysis and operational analysis of new communications technologies/services. Grant is also the author of numerous papers in the areas of Next Generation Networking (“NGN”), Wireless services, and the impact that advanced services will have on the business models and economics of fixed and mobile operators. Prior to joining Bellcore in 1984, Mr. Lenahan worked for GTE Lenkurt, Inc., GTE's transmission equipment manufacturing arm. He received his B.A. in Economics and Mathematics (Computer Science) from Drew University and a joint Master's Degree from the School of Engineering and the Sloan School of Management from The Massachusetts Institute of Technology (MIT).
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Tom Mangan is the Senior Vice President in charge of customer management professional and consulting services at Convergys Corporation. Whether supporting companies with in-house customer care operations, or those that choose to outsource, Convergys’ real-world expertise and experience solving complex customer management problems helps companies enhance the customer experience, reduce customer interaction costs, and apply business analytics to improve operations throughout the business to grow profits and customer satisfaction. Convergys is outthinking and outdoing™ on behalf of its clients every day.
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Steve McCarthy is the Head of Mobile Market Sales at Syndesis Ltd. Syndesis is a global provider of solutions for communications service delivery management and data integrity management, enabling service providers worldwide to profitably deliver Triple Play, IPTV, VoIP and other next-generation services.  More information is available at www.Syndesis.com.
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Mark Nicholson, Chief Technology Officer and Senior Vice President of Product Development for Syndesis - Mark Nicholson is responsible for the company's long-term technology strategy and for driving the definition, direction and development of the Syndesis software suite, which provides an immediate return on investment for the world's most important telecommunications companies. Prior to joining Syndesis in November of 2000, Mark served as CTO of the Nortel eBusiness Solutions, where he was responsible for the provisioning suite of products, their integration into the Nortel Service Management portfolio, and targeting the solutions to the service provider marketplace. Before that, Mark was with Architel Solutions, where he served in a variety of senior roles within Product Management, Software Engineering and Professional Services. Mark's background also includes stints at AT&T Wireless, Rogers AT&T, Primark Financial (Extel) and Mills & Boon. As well, he worked as an independent consultant for The Gallup Organization and other companies. Mark holds a B.Sc (Honours) in Computer Science from the University of Greenwich, England.
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Brad Niven is the Regional Director for the Americas at Axiom Systems. With over 15 years in OSS and 20+ years in communications technology, Brad talks about the opportunities IMS presents and considers provisioning for convergent services in an IMS world.
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Patricia O’Hara, is responsible for marketing communications at NetCracker Technology. She has extensive experience in the telecommunications arena from both equipment and software companies that delivered solutions to service providers and large corporate enterprises. Most recently from Quantum Bridge Communications, a pioneer in the fiber access marketplace, where she helped established the company as an industry leader. Pat also has been associated with Xircom and Brooktrout Technology, she has a BS in Marketing from Boston College.  
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Neil Philpott is the Director of Solutions Strategy at Amdocs. Neil's team is responsible for: understanding the impact of emerging trends and business drivers on Service Provider's business support systems today; defining the resulting market requirements; positioning Amdocs' offers to the market to address these requirements.

Neil has more than 20 years management and consulting experience. He has worked extensively in the communications industry for fixed network and mobile operators in many parts of the world. His expertise covers business development, management, marketing, information systems strategy, change management and all stages of the software systems lifecycle. Neil was President of the Global Billing Association from 2002 to 2004 and remains a member of the GBA Executive Council.  
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Mr. Vinay Rathore, Director, Service Provider Marketing CIENA. Mr. Rathore is a seasoned member of the telecom community with 15 years of experience. He has helped some of the world’s largest service providers including Sprint International, Global One and MCI design, build and market their newest products and services . Mr. Rathore’s areas of expertise include network engineering, operations, sales & marketing in both wireline and wireless systems and networking technology that includes IP, MPLS, Ethernet, ATM & Optics. Mr. Rathore holds a degree in Electrical Engineering from Virginia Polytechnic Institute as well as an MBA from the University of Texas.
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Robert Rosenberg is President of the INSIGHT Research Corporation, a Boonton, NJ-based consultancy providing comparative market research and competitive analysis to the telecommunications industry. He has commented on telecommunications industry developments for the BBC, Fox and CNBC TV networks and has been quoted in Newsweek, USA Today, and leading telecom trade publications. INSIGHT's recent work includes studies in the areas of operations support systems, IP telephony, and telecommunications usage by Hispanic consumers.
Mr. Rosenberg has over twenty years experience in telecommunications and data communications. Prior to forming INSIGHT in 1990, he was a senior consultant with the Eastern Management Group. Mr. Rosenberg was also senior computer editor at Data Communications magazine and served as editor on the staff of Electronics magazine where he was responsible for all telecommunications coverage. He won several journalistic awards including the McGraw-Hill Award for Editorial Excellence and has written about telecommunications for the Encyclopedia Britannica.He has also been a consultant to the Northrop Aircraft Corp. and Ford Aerospace. Mr. Rosenberg attended the M.S. Program in Telecommunications, College of Electrical Engineering, at the University of Colorado. He holds a B.A. from U. of Colorado and an M.A. from the Claremont Colleges.
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Dr. Mohammad S. Shakouri is WiMAX Forum Board Member and VP of Marketing and assistant vice president of business development for Alvarion. He has 20 years of experience in wireless system, microwave and fiber optic networks. Previously, during three years at Lucent, Shakouri was responsible for managing, building, and developing network solutions for European and South American broadband wireless markets. Shakouri also spent 14 years in technical and management positions with Hewlett Packard developing microwave and fiber optic communication components and systems. He co-founded the wireless systems division, where he was responsible for the engineering team developing low-cost residential digital wireless systems for U.S. and Asian markets. Shakouri earned his doctorate in electrical engineering from Stanford University on Subpicosecond GaAs Wafer Probe Systems. In addition to his position with the WiMAX Forum, Shakouri is on the board of directors for the Wireless Communications Association and is an IEEE MTT-SVC chairman.  
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Scott Sobers is Director, Solutions Marketing, Service Provider Industry at Micromuse, where he is responsible for developing the go-to-market strategies, rollout of new products and solutions, and identifying emerging growth markets worldwide for Micromuse's global software business. He holds a BA in Economics from the University of Maryland and a MBA from Georgetown University.  
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Chris Thatcher, CISSP, is national practice director, enterprise security, for Dimension Data North America.  
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Tom Wiencko is a professional consultant who has worked in the telecom industry for over 20 years.  Mr. Wiencko is an expert in many areas of telecommunications technology related to systems and business processes.  As President of Wiencko & Associates, he has led projects for major carriers in a wide variety of systems areas, such as the first switch based real-time billing application, a precursor to current prepaid systems, mediation platforms, performance management, and transport management, ordering and workflow systems.  Mr. Wiencko has also personally managed large network integrations and technical consolidations as the result of industry consolidation mergers.  He can be reached at: tew@wiencko.com.
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Michal Winkler is the Senior Director of Product Marketing as Actelis Networks and has more than 15 years of Product Marketing and Management experience. Prior to joining Actelis Networks, Inc. in 2001, Mrs. Winkler was the CTO of startup Be Connected where she lead the company’s strategic planning, intellectual properties and played a key role in transforming the technology into a leading commercial product. Earlier Mrs. Winkler worked for Telrad Telecommunications as product manager for the Access Division. Prior to that she was the system engineer of the Broadband Systems Department for Telrad where she led the OEM broadband access and transport product development for Nortel Networks. Mrs. Winkler also spent five years specifying products and guiding the development of various communication projects for the Israeli Army. Mrs. Winkler holds a B.Sc. in Electrical Engineering from Technion and a MBA from Rec
anati Graduate School of Business Administration, Tel-Aviv University.
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Tim Young, Editor-in-Chief, Pipeline.
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